How do I download and extract the files from my digital purchase?

How to Find the Download Link in Your Email:

1. Navigate to the email that contains the link to your download (not the email with your invoice).

2. Click the Download button within the email to start your download. This will download a zip file to your computer and you will need to extract the files to view them. 

How to Extract the Files on a PC:

1. Navigate to your downloads by opening the File Explorer window by clicking on the folder in the taskbar.

2. Find and select downloads in the menu on the left side.

3. Click on Extract All.

4. Click browse to choose where you want your files to download and be stored on your computer.

5. Click Extract.

6. If the “Show extracted files when complete” box was checked, your files will automatically open once the extraction is complete. If not, go back to the File Explorer window and navigate to the location where you chose to save your files. 

7. Your files are now extracted and ready to use.

How to Extract the Files on a Mac:

1. Go to your dock and click on Finder.

2. Once the Finder window is open, navigate to your downloads folder.

3. Locate the zip file in your finder window and double click on it.

4. Your file is now extracted. Click on the extracted folder to see your files.

5. Your files are ready to use.

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